Frequently Asked Questions


Below are a few FAQs you may want to ask prospective home health providers about their services:
1Does the agency specialize exclusively in the type of care you or your loved one requires?
Yes! We provide a comprehensive range of adult and children in home health care to families and their loved ones, including every major diagnosis, syndrome and treatment protocols.
2Is the agency certified by Medicaid/Medical Assistance?
Yes, we’re fully certified and meet all the standards for Medicaid and medical assistance, and we work with insurance representatives to ensure you get the best possible coverage.
3Does the agency have a comprehensive and ongoing training and education program for its nurses?
Yes. We’re proud of our educational and nursing training program and we invest significant resources to ensure our staff are fully trained in the latest medical advances.
4Does the agency assign supervisors with the appropriate specialty experience to oversee the quality of care patients are receiving in their homes?
Yes, our nurses and case managers work closely with families to ensure successful outcomes and provide a less-stressful provision of care in the home.
5Are the agency caregivers available 24 hours a day, seven days a week?
Yes.
6Is the agency Joint Commission Accredited?
Yes, we’re fully accredited by the Joint Commission, the highest standard of accreditation achievable by a home health agency.
7Does the agency prioritize consistency in staffing?
Many agencies will move nurses from case to case in order to take new cases, only to move them back after a period of time. Amazing Home Care will never remove a nurse from an existing case unless it is the choice of the family or the nurse. We are most proud to have many nurses who have worked with the same family for ten years or more!